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  1. Replies
    8
    Views
    1,102

    Re: Any warranty special exceptions

    - The response I provided on 1/29 was after having a sit down with the head of Tech, the head of 2-stroke production and myself and inspecting the pictures that you provided. That would be all the...
  2. Replies
    8
    Views
    1,102

    Re: Any warranty special exceptions

    Karl:
    • All of our engines are built on a daily production schedule with tracking and testing though the production process, not a “hurried/botched job” as you suggested.
    • While errors do occur,...
  3. Replies
    10
    Views
    1,291

    Re: My recent experience with SBT

    - We confirmed this morning that the engine was torn down last week (it was torn down in order of receipt as we had several pallets of engines dropped off on Tuesday), condition confirmed, and the...
  4. Replies
    10
    Views
    1,291

    Re: My recent experience with SBT

    Although cores can take 24-72 hours to be processed, especially the first week back from holidays, the process has taken way too long. The likely event is that since checks are run on Thursday, your...
  5. Thread: SBT Pistons

    by SBT-MNGT
    Replies
    6
    Views
    2,002

    Re: SBT Pistons

    After checking the OEM vs SBT, it does appear the OEM pin is slightly longer than the SBT and may cause an issue in an SBT piston. Even thought the rings were designed to be interchangeable with...
  6. Thread: SBT Pistons

    by SBT-MNGT
    Replies
    6
    Views
    2,002

    Re: SBT Pistons

    When tech & production return in the morning they will double check the fit and respond first thing. Our pistons/wrist pins/clips are designed together (and we include with every piston purchase -...
  7. Thread: 900 ace

    by SBT-MNGT
    Replies
    1
    Views
    1,365

    Re: 900 ace

    We are working on that project now. Parts are on the water testing now!
  8. Replies
    17
    Views
    3,616

    Re: Engine # inquiry.

    Sorry for the delay - do nut have access to the database right now, but we are in the low 10000 so the engine is likely to be 4-6 years old. Pls contact us Monday am and we can get you the exact...
  9. Replies
    4
    Views
    1,951

    Re: Small Problem, rude receptionist

    We apologize - this must have been missed in the rush of summer.
    Please call Jeremy (Customer Service Manager) Monday and give more details. Our objective to provide the best customer service we...
  10. Replies
    4
    Views
    986

    Re: For C.J., @ SBT

    Thanks guys. Had a fun weekend, as long as you don't count the years!!!

    Cj
    SBT
  11. Replies
    119
    Views
    6,821

    Re: First ride on my 750 x2. Little disappointed

    From the picture of the bottom, you better check with you're machinist again. 750's have the indents on both the long sides, and the tops are completely different. Looks like you do have a 750, as...
  12. Re: need opinions on WSM pistons and SBT crank for 1100 (good or bad ?)

    PropBender/Jeff - You are referring to your purchase last January of a Kawi 1100 crank. If you recall we contacted your "industry expert" - a direct competitor of ours with vested interest - to try...
  13. Replies
    49
    Views
    7,518

    Re: whats this crap

    My entire staff will look at the videos. We are always open to addressing issues - continuous improvement is the only way to get better. We follow this belief every day, even after our 100,000th...
  14. Replies
    49
    Views
    7,518

    Re: whats this crap

    Jeremy:

    I believe we need to get all the information on the table.

    You sent us a note saying that your 3 yr old motor had failed.
    You said "Attached you will find a few pictures. I couldn't...
  15. Replies
    16
    Views
    2,812

    Re: SBT's impeller exchange price now $60

    "In IMPROS defense...I recently dropped off 2 pretty badly damaged impellers that needed welding repair, custom repitch and refinish (not paint) for $120 + return shipping for both.<!--...
  16. Replies
    16
    Views
    2,812

    Re: SBT's impeller exchange price now $60

    We originally priced our impellers at a target price and tried to drive our manufacturing process to meet that. Unfortunately, the volumes and processes didn't present themselves that would allow...
  17. Replies
    52
    Views
    13,800

    Re: CAN Doo Pro Finally Hits the Streets!

    Our SBT ScanTool, which will be updated by spring and every bit as capable as market leading CanDooPro, is targeted at our dealers. The programmer itself is only $295 with unlimited VINs, and the...
  18. Replies
    18
    Views
    4,024

    Re: Anyone ever buy from pwcengine.com??

    Although the comment is second hand, I would hope PWCEngines wouldn't stoop to cheap unsubstantiated accusations in an attempt to get business. To address a couple of differences:



    <O:p

    ...
  19. Replies
    76
    Views
    5,471

    Re: Many of Us Lost a Friend. RIP Charlie

    The team at SBT is stunned and saddened by the loss. Although he did a lot to earn his extended vacation(s) here, in person he was always a stand up guy, willing to help anyone who had passion for...
  20. Replies
    136
    Views
    15,803

    Re: Seized a SBT 787

    Our warranty hasn't changed. JChance issue was with the determination of failure, not that he wouldn't get an engine replaced that was still in warranty. The only time we wouldn't replace an engine...
  21. Re: bad compression in one cylinder, took apart now what?

    $745 for the engine, $34.95 for the installation gasket kit, $130 round trip shipping = $909.95 total price for new engine with 1-year no fault warranty. Premium (2-year warranty) includes the...
  22. Replies
    4
    Views
    1,094

    Re: sbt needle and seats

    Call and ask for Jerry. We will see what we can do for you. We will need to get the part back to inspect it.

    SBT Management
  23. Re: Question I should have asked before about shipping

    Our engine box size and the foam surrounding it have been designed to prevent damage to the engine in shipping. As such there is only so much we will put in a box (and therefore remove protective...
  24. Replies
    6
    Views
    1,860

    Re: am I going to eat this cost?

    If there are no marks or scuffs (ie when it gets back here and evaluated it can be re-packaged and sold) then you would only be responsible for the shipping and a 10% restock fee.
  25. Replies
    5
    Views
    1,107

    Re: SBT or not SBT

    Dean - You last thread was deleted by the forum section owner because it was in the wrong section. In it you made spurious claims about reusing pistons and other component that no SBT engine has in...
  26. Replies
    26
    Views
    1,369

    Re: SBT prices gone up?

    I figured I'd use language even you could understand....:-D

    And a quick note in the original post allows viewers to get to the facts quickly. I didn't touch his post and put my signature on the...
  27. Replies
    26
    Views
    1,369

    Re: SBT prices gone up?

    Wow 1fastski! You want $495 AND free shipping for a 2000 Superjet!! At least you wouldn't have to worry about us being in business for long....:lmao:
  28. Replies
    26
    Views
    1,369

    Re: SBT prices gone up?

    Our prices have only come DOWN since last year!!!
    The 701S are $495, DOWN from last year ($745).
    The 701 X is the same price as last year - $495.
    The 701T is still $745, as it was last year....
  29. Replies
    35
    Views
    2,483

    Re: Am I getting burned?

    Considering a Standard engine with installation gaskets and carb rebuild kits is under $1000 DELIVERED (core exchange) with a 1-year fault free warranty, I'm not sure what else you need (unless your...
  30. Replies
    5
    Views
    776

    Re: FXHO Engine Parts where to buy

    They are the same quality parts we put in the hundreds of Yamaha 4-stroke motors we ship every year. We do a lot of overseas business. Just call and ask for Jeremy!!
  31. Replies
    22
    Views
    1,720

    Re: I Caught A Lot Today!

    Great Pictures. What equipment are you using to shoot?
  32. Re: SBT Offering Lower Prices On Retro Engines

    Prices have been dropped on a number of the motors for older skis (by as much as 35%!) so people can have fun with rebuilding and not retire perfectly good skis. These include:

    SeaDoo 587...
  33. Replies
    1
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    844

    Re: cylinder core question

    As long as there is no damage to the aluminum, a cracked sleeve would not be an issue. Sleeve replacement is not charged for.
  34. Replies
    2
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    775

    Re: Thanks once again...

    Good job. We try to put all our customers first!!!

    :)
  35. Replies
    36
    Views
    5,384

    Re: Worst business experience in a long time!

    In your post you cut and pasted, if you had chosen to show the ENTIRE thing, you would see it CLEARLY states that if the part has been used, the part would have to be returned following the warranty...
  36. Re: Need Cheap 701 61x Complete Gasket Kit - What Brand?

    Adam - SBT has the complete kit for $88.95....
    www.shopSBT.com
  37. Replies
    40
    Views
    3,100

    Re: SBT Warranty/Customer Service

    It is unfortunate that 900zxi had a problem shortly after the warranty was up (8/11). Our warranty is no fault - we will replace it no matter what happens. But to have that type of warranty, we...
  38. Replies
    22
    Views
    2,125

    Re: Thinking about using Impros

    As long as you're keeping the impeller stock, SBT's turn around time is 3-5 days (if it's not already on the shelf). And it's always $24.95 exchange - price doesn't change, regardless when you call...
  39. Re: Where to measure for piston/wall clearance??

    Typically the widest portion of the piston is 10-14mm above the bottom of the skirt. The bottom of the skirts bends in the last 10-14mm.
  40. Replies
    158
    Views
    6,602

    Re: ****ed up site

    Computer glitch. Our apologies. Site should be fine now.

    SBT Management
  41. Thread: pwctoday

    by SBT-MNGT
    Replies
    9
    Views
    855

    Re: pwctoday

    So I don't get lots of notes, we'll leave the posting of email address and such for other times.

    We will put out a note to stop the confusion within the next hour. There apparently was a...
  42. Replies
    29
    Views
    2,409

    Re: Check your SBT Alignment Tool

    We think we've been fairly open in the whole process. You had threads both on here and on ShopSBT, both of which were openly questioning our quality. Since we didn't know, in fairness we left both...
  43. Replies
    29
    Views
    2,409

    Re: Check your SBT Alignment Tool

    1st - We ship our alignment tool foamed in it's box to protect it.


    2nd - We measured 10 alignment tools randomly pulled from stock. We also measured an OE we have in stock for comparison.

    ...
  44. Replies
    22
    Views
    5,501

    Re: wsm vs. pro x pistons

    jfw432: A couple of comments:

    Our individual parts are the exact same ones that go into our engines.
    When you mentioned you couldn't get a response, what was the issue? Did you contact us and...
  45. Replies
    4
    Views
    1,223

    Re: SBT drops the ball again

    We were trying to have a manager from another department get involved when you hung up. We tried the number on file and could not get in touch with you. It obviously should not have come to this...
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